<   It could not detect the tray (0363)

0363-0000

 

Error content

It could not detect the tray.

Detail

Occurs when a centered tray can't be detected normally. Occurs when a transparent tray is set to the above conditions.

Solution

Unstable, [EXEC] button.

Action by user

Place the tray again.

Confirm the tray master.

Press the [EXEC] button.

Change the setting to [Centering: No].

Action by service representative

Confirm the tray master.

Change the setting to [Centering: No].

Related part

Main board, detection board

Remarks