Control board for printer 1 is failed (717-****, 817-****,1017-****,1917-****)

 0717-**** The control board of Printer 1 is abnormal. First top label printer
 0817-**** The control board of Printer 2 is abnormal. Second top label printer
 1017-**** The control board of Printer 4 is abnormal. Bottom label printer
 1917-**** The control board of Printer 5 is abnormal. POP printer

0717-0000

Error content

Abnormality of the printer control board (Printer 1: P-1000, Printer 2: P-1001, POP label printer: P-1031, Bottom label printer: P-1031)

Detail

Unable to detect an interrupt signal from the printer control board (Printer 1: P-1000, Printer 2: P-1001, POP label printer: P-1031, Bottom label printer: P-1031).

Solution

Restore power

Action by user

Restore power

Action by service representative

Check the communication harness between P-1000 (XJ17) and P-1001 (XJ18)

Check for poor connector contact

POP label printer, Bottom label printer

Replace the printer control board (Printer 1: P-1000, Printer 2: P-1001, POP label printer: P-1031, Bottom label printer: P-1031)

Related part

 

Remarks

“Printer No.1” changes depending on error No.