<   Label is remaining (0312)

0312-0000

 

Error content

A label remains on the printer.

A label remains on the label applicator.

It is detected by the same sensor as in the case of Error 0351.

Detail

The content can be identified by the sub-error number.

0000: Printer

The peeling sensor is light-shielded when prechecking the start of printing.

The peeling sensor value (Peel Sensitivity) is less than the threshold value (Peel Detect).

Adjust the peeling sensor sensitivity.

Confirm that the optical axis of the peeling sensor is positioned accurately.

The message may vary depending on the error location.

0001: Label applicator (The label detection sensor is in a reflection state, and the error is detected by the sensor check of the upper label applicator.)

0002: POP label applicator

Solution

Remove the label remaining on the printer and adjust slackning of the label mount.

User’s action

Remove the label remaining on the printer and adjust slackning of the label mount.

Remove the label remaining at the label applicator.

Service person’s action

Check the operation of the peeling sensor of the printer that has caused an error.

Check the label detection sensor of the label applicator (upper label applicator sensor check).

Related part

Printer 1: Main board P-1100, Peeling sensor

Printer 2: Printer board P-1101, Peeling sensor

Label applicator: Wrapping board P-1105 [A100] (upper left) XJ-20, P-1006-5 [A101] XJ-5 and 7, Label detection sensor, Curl cord, Movable harness

POP label applicator: Wrapping board P-1105 [A400] (upper right) XJ-20, P-1006-5 [A401] XJ5 and 7, Label detection sensor, Curl cord, Movable harness

Remarks

Error 0312: Error that occurs when label is detected during the precheck before operation

Error 0351: Error that occurs when the remaining label error display time is set.